{"id":6109,"date":"2025-08-24T13:45:30","date_gmt":"2025-08-24T17:45:30","guid":{"rendered":"https:\/\/migihub.com\/protection-des-donnees\/"},"modified":"2025-08-30T18:45:51","modified_gmt":"2025-08-30T22:45:51","slug":"protection-des-donnees","status":"publish","type":"page","link":"https:\/\/migihub.com\/fr\/protection-des-donnees\/","title":{"rendered":"Protection des donn\u00e9es"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\n\n\n \n \n MigiHub Documentation - Data Privacy Framework (DPF) Policy<\/title>\n <link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.4.0\/css\/all.min.css\">\n <style>\n * {\n margin: 0;\n padding: 0;\n box-sizing: border-box;\n font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;\n }\n \n body {\n background-color: #f4f5fa;\n color: #361c5f;\n line-height: 1.6;\n min-height: 100vh;\n }\n \n .container {\n display: flex;\n max-width: 1400px;\n margin: 0 auto;\n padding: 0 20px;\n }\n \n .sidebar {\n width: 280px;\n position: sticky;\n top: 0;\n align-self: flex-start;\n height: 100vh;\n overflow-y: auto;\n padding: 40px 20px 40px 0;\n border-right: 1px solid #EDE4FF;\n }\n \n .sidebar-header {\n padding: 0 0 20px 0;\n margin-bottom: 15px;\n }\n \n .sidebar-header h1 {\n font-size: 24px;\n color: #2F0A61;\n margin-bottom: 5px;\n font-weight: 700;\n }\n \n .sidebar-header .update-date {\n font-size: 12px;\n color: #8C57FF;\n 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ul {\n padding-left: 25px;\n margin: 15px 0;\n }\n \n ul li {\n margin-bottom: 10px;\n color: #361c5f;\n }\n \n .terms-header {\n text-align: center;\n margin-bottom: 30px;\n padding-bottom: 20px;\n border-bottom: 2px solid #EDE4FF;\n }\n \n .terms-header h2 {\n font-size: 32px;\n color: #2F0A61;\n margin-bottom: 10px;\n }\n \n .terms-meta {\n display: flex;\n justify-content: center;\n gap: 30px;\n margin-top: 15px;\n font-size: 14px;\n color: #8C57FF;\n }\n \n @media (max-width: 992px) {\n .container {\n flex-direction: column;\n padding: 0;\n }\n \n .sidebar {\n width: 100%;\n height: auto;\n position: relative;\n border-right: none;\n border-bottom: 1px solid #EDE4FF;\n padding: 30px 20px;\n height: auto;\n }\n \n .content {\n padding: 30px 20px;\n }\n }\n \n @media (max-width: 768px) {\n .sidebar {\n padding: 20px 15px;\n }\n \n .content {\n padding: 20px 15px;\n }\n \n .section {\n padding: 20px;\n }\n \n .section h2 {\n font-size: 24px;\n }\n \n .section h3 {\n font-size: 20px;\n }\n \n .terms-header h2 {\n font-size: 26px;\n }\n \n .terms-meta {\n flex-direction: column;\n gap: 10px;\n }\n }\n <\/style>\n\n<body>\n <!-- This is the Data Privacy Framework (DPF) Policy page -->\n <div class=\"container\">\n <!-- Sidebar Navigation -->\n <div class=\"sidebar\">\n \n <div class=\"sidebar-header\">\n <h1>Categories<\/h1>\n \n <\/div>\n \n <nav class=\"sidebar-nav\">\n <ul>\n <li><a href=\"https:\/\/migihub.com\/fr\/modalites-et-politiques\/\">Terms of Use<\/a><\/li>\n <li><a href=\"https:\/\/migihub.com\/fr\/politique-de-confidentialite\/\">Privacy policy<\/a><\/li>\n <li><a href=\"https:\/\/migihub.com\/fr\/traitement-des-donnees\/\">Data Processing Agreement<\/a><\/li>\n <li><a href=\"https:\/\/migihub.com\/fr\/conformite-au-gdpr\/\">GDPR Compliance<\/a><\/li>\n <li><a href=\"https:\/\/migihub.com\/fr\/conformite-hipaa\/\">HIPAA Compliance<\/a><\/li>\n <li><a href=\"https:\/\/migihub.com\/fr\/protection-des-donnees\/\" class=\"active\">Data Privacy Framework<\/a><\/li>\n <li><a href=\"https:\/\/migihub.com\/fr\/securite-et-fiabilite\/\">Security & Reliability<\/a><\/li>\n <li><a href=\"https:\/\/migihub.com\/fr\/lignes-directrices-anti-spam-et-pour-une-messagerie-responsable\/\">Anti-Spam Guidelines<\/a><\/li>\n <li><a href=\"https:\/\/migihub.com\/fr\/politique-en-matiere-de-cookies-et-consentement\/\">Cookie Policy<\/a><\/li>\n <\/ul>\n <\/nav>\n <\/div>\n \n <!-- Main Content -->\n <div class=\"content\">\n <!-- Data Privacy Framework (DPF) Policy Section -->\n <section id=\"terms\" class=\"section\">\n <div class=\"section-content\">\n <div class=\"terms-header\">\n <h2>Data Privacy Framework (DPF) Policy<\/h2>\n <div class=\"terms-meta\">\n <span><strong>Last Updated:<\/strong> September 1, 2025<\/span>\n <\/div>\n <\/div>\n \n <p>This page describes how MigiHub, a SaaS developed and owned by InnuCloud Experts Inc. (\"InnuCloud\", \"we\", \"us\"), aligns with the requirements of the EU-U.S. Data Privacy Framework (DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF (collectively, the \"DPF\").<\/p>\n \n <div class=\"highlight\">\n <h4>Important status note:<\/h4>\n <ul>\n <li>The DPF is a program administered by the U.S. Department of Commerce and applies to U.S. organizations subject to FTC\/DoT jurisdiction. InnuCloud Experts Inc. is headquartered in Canada.<\/li>\n <li>If\/when our U.S. affiliate (e.g., \"InnuCloud Experts (US) Inc.\") completes self-certification and appears on the DPF List, this notice will serve as our official DPF Notice for EU\/UK\/Swiss data transfers handled by that U.S. affiliate.<\/li>\n <li>Until any such listing is active, cross-border transfers from the EEA\/UK\/Switzerland to our processing locations are governed by the GDPR Standard Contractual Clauses (SCCs) and, where applicable, the UK IDTA\/Addendum and the Swiss addendum. DPF-certified subprocessors we use remain bound by their own DPF obligations.<\/li>\n <\/ul>\n <\/div>\n \n <h3>Scope<\/h3>\n <h4>Scope of this Notice<\/h4>\n <p>This DPF Notice (once activated upon listing) covers personal data transferred from the European Economic Area (EEA), the United Kingdom (and Gibraltar), and Switzerland to our U.S. affiliate in connection with the provisioning and operation of the MigiHub service, including customer support and related business operations. It applies to both:<\/p>\n <ul>\n <li>Non\u2011HR data (e.g., customer\/contact information, platform usage, scheduling\/assignments, timesheets, communications metadata), and<\/li>\n <li>HR data transferred in the context of an employment relationship (e.g., employee\/contractor data), where applicable.<\/li>\n <\/ul>\n \n <h3>Principles<\/h3>\n <h4>Our Commitment to the DPF Principles (effective upon listing)<\/h4>\n <p>We commit to the DPF Principles for covered transfers:<\/p>\n \n <ol>\n <li><strong>Notice<\/strong> \u2014 We will inform individuals about the categories of personal data collected; purposes of processing; the right to access; choices; the type or identity of third parties to which we disclose personal data; our accountability for onward transfer; how to contact us; the independent dispute resolution body; and the authority with jurisdiction over our compliance.<\/li>\n \n <li><strong>Choice<\/strong> \u2014 We will offer individuals the opportunity to opt out of (a) disclosures of personal data to third parties (other than agents) and (b) uses of personal data for materially different purposes from those disclosed initially. For sensitive data, we will obtain opt\u2011in consent where required.<\/li>\n \n <li><strong>Accountability for Onward Transfer<\/strong> \u2014 We will transfer personal data only (a) for limited and specified purposes; (b) pursuant to appropriate contracts requiring recipients to provide at least the same level of protection; and (c) with onward\u2011transfer safeguards. We remain liable for agent processing that violates the Principles, unless we prove we are not responsible for the event giving rise to the damage.<\/li>\n \n <li><strong>Security<\/strong> \u2014 We will take reasonable and appropriate administrative, technical, and physical measures to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction.<\/li>\n \n <li><strong>Data Integrity & Purpose Limitation<\/strong> \u2014 We will limit personal data to that which is relevant for the purposes of processing, and will take reasonable steps to ensure data is reliable, accurate, complete, and current. We will retain personal data only as long as necessary for the stated purposes or as required by law.<\/li>\n \n <li><strong>Access<\/strong> \u2014 Individuals will have access to personal data about them that we hold, and may correct, amend, or delete that information where it is inaccurate or processed in violation of the Principles, subject to lawful limitations.<\/li>\n \n <li><strong>Recourse, Enforcement & Liability<\/strong> \u2014 We will provide readily available, independent recourse mechanisms, investigate and resolve complaints, and commit to arbitration for residual claims as described below. Compliance will be subject to periodic verification, with potential enforcement by the appropriate authority.<\/li>\n <\/ol>\n \n <h3>Data Categories<\/h3>\n <h4>Categories of Personal Data We Process<\/h4>\n <p>Depending on your role and tenant configuration, typical categories include: identification and contact data; account\/role data; organization details; booking and assignment data (date\/time, location, preferences); interpreter schedules\/timesheets; communications metadata (email\/SMS\/browser notifications); device\/log data; optional geolocation (if enabled); attachments\/notes uploaded by users; and HR data where applicable.<\/p>\n \n <h3>Purposes<\/h3>\n <h4>Purposes of Processing<\/h4>\n <p>We process personal data to provide, secure, maintain, support, and improve the MigiHub service; to enable integrations configured by customers; to communicate service updates; to comply with legal obligations; and for aggregated, de\u2011identified analytics that do not identify individuals.<\/p>\n \n <h3>Choices<\/h3>\n <h4>Individual Choices & Methods to Exercise Them<\/h4>\n <p>To exercise access, correction, deletion, or objection\/opt\u2011out rights under the DPF Principles, individuals may contact us using the details below. Where we process data as a processor for our customers, we will refer the request to the applicable customer (controller) and assist as appropriate.<\/p>\n \n <h3>Onward<\/h3>\n <h4>Onward Transfers to Third Parties<\/h4>\n <p>We share personal data with service providers (\"agents\") and integration partners solely to support the purposes described in this Notice. We require written contracts obligating agents to provide at least the same level of protection required by the DPF, to notify us if they can no longer meet those obligations, and to take remedial action. We remain liable for agent processing that violates the Principles unless we prove we are not responsible for the event giving rise to the damage.<\/p>\n \n <h3>HR Data<\/h3>\n <h4>HR Data<\/h4>\n <p>For HR data transferred in the context of an employment relationship, we commit to cooperate and comply with the advice of competent EU supervisory authorities, the UK Information Commissioner's Office (ICO) (or its successor), and the Swiss Federal Data Protection and Information Commissioner (FDPIC) regarding such data. Individuals wishing to raise HR\u2011data complaints should first contact us; if unresolved, we will cooperate with the appropriate authority.<\/p>\n \n <h3>Independent Recourse<\/h3>\n <h4>Independent Dispute Resolution (Free of Charge to You)<\/h4>\n <p>We will investigate and attempt to resolve complaints within 45 days. For unresolved non\u2011HR matters, we commit to an independent recourse mechanism at no cost to you:<\/p>\n <ul>\n <li>Independent Recourse Mechanism (IRM): [Select one: BBB National Programs \u2013 Data Privacy Framework Services \/ JAMS]<\/li>\n <li>How to file a complaint: [IRM instructions\/URL]<\/li>\n <\/ul>\n <p>For HR data, we will cooperate with the competent EU\/UK\/Swiss authority as noted above.<\/p>\n \n <h3>Arbitration<\/h3>\n <h4>Binding Arbitration (Residual Claims)<\/h4>\n <p>If your complaint remains unresolved after exhausting the recourse mechanisms above, you may be able to invoke binding arbitration under the DPF's Annex I conditions. Availability is subject to eligibility criteria and is intended as a last resort.<\/p>\n \n <h3>Enforcement<\/h3>\n <h4>U.S. Enforcement (Applicable upon U.S. Listing)<\/h4>\n <p>Our U.S. affiliate's DPF compliance will be subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC) or U.S. Department of Transportation, as applicable.<\/p>\n \n <h3>Verification<\/h3>\n <h4>Verification & Annual Re\u2011Certification<\/h4>\n <p>We will verify adherence to the DPF Principles through internal self\u2011assessment and training, management reviews, and periodic audits of our policies and controls. We will re\u2011certify annually and update this Notice with any material changes.<\/p>\n \n <h3>Disclosure Requests<\/h3>\n <h4>Lawful Requests & National Security<\/h4>\n <p>We may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Where legally permitted, we will challenge overbroad requests and provide transparency.<\/p>\n \n <h3>Contact<\/h3>\n <h4>Contact Information<\/h4>\n <p>Privacy Office \u2014 InnuCloud Experts Inc. (MigiHub)<br>\n 2020 Trans\u2011Canada Hwy, Dorval, Quebec H9P 2N4, Canada<br>\n Email: privacy@innucloudexperts.com<\/p>\n \n <h4>DPF Program Listing<\/h4>\n <p>Once active, our U.S. affiliate's DPF listing will be available via the Data Privacy Framework Program website. This Notice will then reflect the certified entity's legal name and scope (EU\u2011U.S., UK Extension, Swiss\u2011U.S.).<\/p>\n \n <h3>Effective<\/h3>\n <h4>Effective Date & Updates<\/h4>\n <p>This Notice takes effect for DPF purposes when our U.S. affiliate appears on the official DPF List. Until then, we rely on GDPR SCCs (and UK\/Swiss equivalents) for relevant transfers and ensure our U.S.-based subprocessors maintain appropriate DPF or equivalent safeguards.<\/p>\n <\/div>\n <\/section>\n <\/div>\n <\/div>\n\n <script>\n \/\/ This script will automatically set the active class based on current page\n document.addEventListener('DOMContentLoaded', function() {\n \/\/ Get current page URL\n const currentPage = window.location.pathname.split('\/').pop();\n \n \/\/ If we're on the root page, default to terms.html\n if (currentPage === '' || currentPage === 'index.html') {\n \/\/ Find and activate the Terms of Use link\n const termsLink = document.querySelector('.sidebar-nav a[href=\"terms.html\"]');\n if (termsLink) {\n termsLink.classList.add('active');\n }\n return;\n }\n \n \/\/ Find all navigation links\n const navLinks = document.querySelectorAll('.sidebar-nav a');\n \n \/\/ Remove active class from all links\n navLinks.forEach(link => {\n link.classList.remove('active');\n \n \/\/ Check if this link's href matches current page\n const linkPage = link.getAttribute('href');\n if (linkPage === currentPage) {\n link.classList.add('active');\n }\n });\n });\n <\/script>\n<\/body>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>MigiHub Documentation – Data Privacy Framework (DPF) Policy Categories Terms of Use Privacy policy Data Processing Agreement GDPR Compliance HIPAA Compliance Data Privacy Framework Security & Reliability Anti-Spam Guidelines Cookie Policy Data Privacy Framework (DPF) Policy Last Updated: September 1, 2025 This page describes how MigiHub, a SaaS developed and owned by InnuCloud Experts Inc. 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