{"id":6213,"date":"2025-08-24T20:40:36","date_gmt":"2025-08-25T00:40:36","guid":{"rendered":"https:\/\/migihub.com\/securite-et-fiabilite\/"},"modified":"2025-09-01T11:58:44","modified_gmt":"2025-09-01T15:58:44","slug":"securite-et-fiabilite","status":"publish","type":"page","link":"https:\/\/migihub.com\/fr\/securite-et-fiabilite\/","title":{"rendered":"S\u00e9curit\u00e9 et fiabilit\u00e9"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6213\" class=\"elementor elementor-6213 elementor-6208\" 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flex-direction: column;\n                gap: 10px;\n            }\n        }\n    <\/style><\/head><body><!-- This is the Security & Reliability page --><div class=\"container\"><!-- Sidebar Navigation --><div class=\"sidebar\"><div class=\"sidebar-header\"><h1>Categories<\/h1><\/div><nav class=\"sidebar-nav\"><ul><li><a href=\"https:\/\/migihub.com\/fr\/modalites-et-politiques\/\">Terms of Use<\/a><\/li><li><a href=\"https:\/\/migihub.com\/fr\/politique-de-confidentialite\/\">Privacy policy<\/a><\/li><li><a href=\"https:\/\/migihub.com\/fr\/traitement-des-donnees\/\">Data Processing Agreement<\/a><\/li><li><a href=\"https:\/\/migihub.com\/fr\/conformite-au-gdpr\/\">GDPR Compliance<\/a><\/li><li><a href=\"https:\/\/migihub.com\/fr\/conformite-hipaa\/\">HIPAA Compliance<\/a><\/li><li><a href=\"https:\/\/migihub.com\/fr\/protection-des-donnees\/\">Data Privacy Framework<\/a><\/li><li><a href=\"https:\/\/migihub.com\/fr\/securite-et-fiabilite\/\" class=\"active\">Security & Reliability<\/a><\/li><li><a href=\"https:\/\/migihub.com\/fr\/lignes-directrices-anti-spam-et-pour-une-messagerie-responsable\/\">Anti-Spam Guidelines<\/a><\/li><li><a href=\"https:\/\/migihub.com\/fr\/politique-en-matiere-de-cookies-et-consentement\/\">Cookie Policy<\/a><\/li><\/ul><\/nav><\/div><!-- Main Content --><div class=\"content\"><!-- Security & Reliability Section --><section id=\"terms\" class=\"section\"><div class=\"section-content\"><div class=\"terms-header\"><h2>Security & Reliability at MigiHub<\/h2><div class=\"terms-meta\"><span><strong>Last Updated:<\/strong> September 1, 2025<\/span><\/div><\/div><p>MigiHub is a software\u2011as\u2011a\u2011service platform developed and owned by InnuCloud Experts Inc. We design, build, and operate MigiHub with a defense\u2011in\u2011depth approach to protect your data and keep the service available. This page summarizes our security controls, reliability practices, and the customer controls available in your tenant. See the SLA and Policies for contractual details.<\/p><div class=\"security-grid\"><div class=\"security-card\"><h4>Architecture & Data Protection<\/h4><ul><li>Tenant isolation and least\u2011privilege access across environments<\/li><li>Data minimization for scheduling, fulfillment, and billing<\/li><li>Encryption in transit via HTTPS\/TLS and encryption at rest<\/li><li>Secrets management and restricted key access<\/li><\/ul><\/div><div class=\"security-card\"><h4>Identity & Access Management<\/h4><ul><li>Single Sign\u2011On (SSO) support (e.g., Azure AD)<\/li><li>Role\u2011based access control (RBAC) with least\u2011privilege roles<\/li><li>Session management and password policy options<\/li><li>Administrative actions audited<\/li><\/ul><\/div><div class=\"security-card\"><h4>Application Security (SSDLC)<\/h4><ul><li>Secure software development lifecycle<\/li><li>Input validation aligned with OWASP recommendations<\/li><li>Regular server\u2011side patching and configuration hardening<\/li><li>Change management with staged rollouts<\/li><\/ul><\/div><div class=\"security-card\"><h4>Logging, Monitoring & Detection<\/h4><ul><li>Audit trails for sensitive actions and access<\/li><li>Centralized logging and alerting on anomalies<\/li><li>Rate\u2011limiting\/WAF controls<\/li><li>Time\u2011synchronized logs retained per policy<\/li><\/ul><\/div><div class=\"security-card\"><h4>Backups, Business Continuity & DR<\/h4><ul><li>Encrypted automated backups with scheduled retention<\/li><li>Periodic restore testing and documented recovery procedures<\/li><li>Target objectives: RPO [24 hours], RTO [24 hours]<\/li><\/ul><\/div><div class=\"security-card\"><h4>Availability & Performance<\/h4><ul><li>Redundancy across critical components<\/li><li>Autoscaling and performance monitoring<\/li><li>Scheduled maintenance with advance notifications<\/li><li>Uptime target: [99.9%]<\/li><\/ul><\/div><\/div><h3>Vulnerability Management & Disclosure<\/h3><p>We maintain continuous vulnerability scanning, prioritized remediation, and vendor patch tracking. Our responsible disclosure program welcomes reports of suspected vulnerabilities to security@migihub.com (non\u2011production proof\u2011of\u2011concepts only; no data exfiltration or service disruption). We will acknowledge, investigate, and update you on remediation progress.<\/p><h3>Privacy & Compliance<\/h3><ul><li>GDPR: DPA with SCCs; Law 25 alignment in Qu\u00e9bec; privacy rights support<\/li><li>HIPAA support via BAA for covered entities (PHI handling under Security Rule safeguards)<\/li><li>Data Privacy Framework (DPF) notice prepared; SCCs\/UK IDTA\/Swiss addendum used until U.S. listing<\/li><li>Internal controls aligned with CIS Controls v8 (IG2) for assessments<\/li><\/ul><h3>Sub\u2011processors & Vendor Risk<\/h3><p>We maintain vetted sub\u2011processors under written DPAs\/transfer safeguards with least\u2011privilege access and security obligations. Our sub\u2011processor list and change notifications are available to customers with an objection process per agreement.<\/p><h3>Customer Controls<\/h3><ul><li>Configure SSO\/MFA, RBAC, password policies, and (optional) IP allow\u2011lists<\/li><li>Set retention, export, and deletion preferences per policy<\/li><li>Use audit logs and reporting for oversight, and minimize sensitive data in free\u2011text fields\/attachments<\/li><li>Train users on acceptable use and privacy\/security practices<\/li><\/ul><h3>Incident Response & Notifications<\/h3><p>We maintain 24\u00d77 on\u2011call escalation with documented runbooks. If a security or privacy incident is confirmed, we will investigate, mitigate, and notify affected customers without undue delay, providing details to support regulatory notifications where applicable.<\/p><h3>Support & Contact<\/h3><p><strong>Support hours:<\/strong> Monday\u2013Friday, 08:00\u201317:00 (local), with severity\u2011based triage<\/p><p><strong>Contact:<\/strong> support@migihub.com | security@migihub.com | privacy@innucloudexperts.com<\/p><p><strong>Legal\/Notices:<\/strong> InnuCloud Experts Inc., 2020 Trans\u2011Canada Hwy, Dorval, Quebec H9P 2N4, Canada.<\/p><\/div><\/section><\/div><\/div><script>\/\/ This script will automatically set the active class based on current page\n        document.addEventListener('DOMContentLoaded', function() {\n            \/\/ Get current page URL\n            const currentPage = window.location.pathname.split('\/').pop();\n            \n            \/\/ If we're on the root page, default to terms.html\n            if (currentPage === '' || currentPage === 'index.html') {\n                \/\/ Find and activate the Terms of Use link\n                const termsLink = document.querySelector('.sidebar-nav a[href=\"terms.html\"]');\n                if (termsLink) {\n                    termsLink.classList.add('active');\n                }\n                return;\n            }\n            \n            \/\/ Find all navigation links\n            const navLinks = document.querySelectorAll('.sidebar-nav a');\n            \n            \/\/ Remove active class from all links\n            navLinks.forEach(link => {\n                link.classList.remove('active');\n                \n                \/\/ Check if this link's href matches current page\n                const linkPage = link.getAttribute('href');\n                if (linkPage === currentPage) {\n                    link.classList.add('active');\n                }\n            });\n        });\n    <\/script><\/body><\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>MigiHub Documentation &#8211; Security &#038; Reliability Categories Terms of Use Privacy policy Data Processing Agreement GDPR Compliance HIPAA Compliance Data Privacy Framework Security &#038; Reliability Anti-Spam Guidelines Cookie Policy Security &#038; Reliability at MigiHub Last Updated: September 1, 2025 MigiHub is a software\u2011as\u2011a\u2011service platform developed and owned by InnuCloud Experts Inc. 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